Shop Reviews

The meat and vegetables I bought were not fresh, even though they were purchased at the usual price.

I was quite shocked to see the condition of this wrap during my visit on May 11th. It was extremely moldy, and the best-before date was clearly July 3rd. Would the department staff or branch manager please look into this seriously? Thank you.

I have been served by Jessica Yip a few times and found her to be curt and unfriendly. She always had a long, stern expression, and there were no smiles or "please" and "thank you" when the payment transaction was complete. Her attitude was terrible. Seriously, NTUC should send her for retraining or place her in a non-frontline position instead of letting her ruin customers' buying experience and mood at the Canberra outlet.

I encountered a staff member named Indrani on Sunday, December 8th, 2024, at 7:30 PM, who was very unfriendly and seemed displeased when we approached the self-checkout counter. The machine stopped midway and called for assistance. When I approached her, she came unwillingly to help. I asked if I should weigh the apples, but she didn't reply or acknowledge me, simply walked away and returned with the price sticker, handing it over with a sullen expression. We don't want this kind of attitude. This was the first time I've encountered such a rude NTUC staff member!

The staff at the self-checkout counter is unfriendly, unhelpful, and unreasonable. They refused to assist me and wouldn't let me go to a cashier. They need to understand that not every customer is familiar with how the self-checkout system works.

The watermelon wasn't fresh. I bought it on the way home, and when I tried to eat it, I noticed it had already turned sour, so I had to discard the whole piece.

I like their cute bubble tea egg pancake. It comes in original and taro-flavored egg pancakes, which are only available at the Canberra outlet. The pancake is soft and fluffy, and the taro filling isn't too sweet. I hope they come out with new flavors like cheese and chocolate 😋. I also tried their monthly drink (June edition), the Yakult Kiwi Green Tea, which was refreshing and nice.

"I love their pink guava tea drink! They make the flavor using real fruit puree, and it's very tasty! Even the plum juice is 100% made from real plums. This is why they cannot alter the sweetness to customer preference, which I understand. I appreciate their commitment to making fruit tea."

"Closed shell outlets today without any warning beforehand. I bought a Shopee voucher today, and they don't allow refunds. It's barbaric. Expect people who stay in Sengkang to go to town to redeem it. This is another joke. They do nothing to chase Shopee for updates. They want to purposely wait until the voucher expires so they can cheat customers out of their money. Your company's attitude really shows."

**Red Bean Black Tea Latte ($5.90)** In short, this drink is as its name suggests. There was a large and generous amount of red bean with strong black tea, with a slight hint of milk. Red bean and azuki lovers would absolutely love this. However, we felt that the components were very separated and individual. **Signature Egg Pancake Set (2 pieces for $2.60) and Taro Egg Pancake Set (2 pieces for $3)** Slightly crispy on the outside and delightfully fluffy and soft, the Yi Fang Pancakes come in the shape of mini bubble teas. The batter was very fragrant and had a strong egg flavor when we bit into it. The taro filling was generous and had a prominent taro flavor. This would be lovely as an afternoon tea snack and paired with Yi Fang’s teas. Follow us on IG @toofoodtomiss for more foodie content!