Shop Reviews

Variety of choices~ now they even have cute and attractive ideas.

BreadTalk in Canberra Plaza. The taste and quality are great, but the price has been slowly rising.

I am a resident in Canberra and would like to compliment this Breadtalk outlet in Canberra. Due to our household needs, we have made purchases from Breadtalk Canberra almost every day for the last 5+ years. Staff Rong and Vi have been very friendly and warm in servicing us with our purchases. Whenever there are new products in the store, they also promptly introduce them to us. Compared to other Breadtalk outlets and nearby bakeries, we much prefer to make our purchases at the Canberra outlet. We have noticed that the Canberra team maintains the store very well: it is bright and always sparkling clean, trays and tongs are always clean, breads are neatly displayed and constantly well replenished, and the quality & appearance of the breads are always uniform, more appealing, fresh, and well baked. Services are fast and highly efficient at the counter too; they even take extra care and effort to pack our purchases gently and nicely instead of rushing. Staff and even your chefs are always very approachable, smiling, and welcoming. It's very nice to see them working as a team (regardless of their positions), helping each other out, especially when the store gets busy. I hope this Google review reaches headquarters and that credit goes where it is due. Please keep up the good job, and may other outlets take reference from them in maintaining the high quality and service standards of Breadtalk.

I'd like to compliment Su Zhen for her passion and patience with customers at work.

Just bought some bread from BreadTalk, Canberra Plaza. The staff told me I needed to pay 10 cents for a plastic bag. OMG! Buying bread, I certainly need a bag; otherwise, how would I carry it? So, when the recycle and reduce plastic bag campaign started, the companies just took the chance to reduce their costs and make more profits. 😒🙄

The usual BreadTalk outlet, found almost everywhere. I recently bought some scones, and while the raisin ones were good, avoid the cheese scones, as they were very dry and inedible. The service was, however, excellent.

The staff are efficient and friendly, and they stay open late, which makes it a good place to buy last-minute snacks. The chocolate scones are pretty good but rather expensive at $4.50 for six small pieces. Thankfully, there were plenty of chocolate chips, and each bite is full of chocolatey goodness.

Went there on May 11th around 6:15 PM and was served by two young ladies. They were really friendly, polite, and enthusiastic. I appreciate the good service from them. Keep up the good work!

"A lot of flies were in the display case on the food."

"Usually the food quality and experience is okay. But today was just unpleasant. I went to buy Rojak You Tiao, and the lady said it was the last one. I said okay. So she packed it for me, gave me my food, and then I gave her $4. She said she didn't have $1 change. She insisted that I have the change or go to 7-Eleven for change. I was like, "Whut?" I asked if I gave her $10, could she give me back $7? I saw she had a $5 and a $2 in the register. She said no. I asked to pay by NETS, but she said everything was already closed. What bullcrap is this? Luckily, the senior staff lady told her to just return the $1, which she actually had in the cash register. Waste of time. To make matters worse, the Rojak was cold, hard, and unpleasant to eat. Sad. A super sad supper for me."