Shop Reviews

Horrible customer service; the ice cream machine is always down or broken. Suggestions: 1. Hire staff who can speak English. Your current staff struggles to communicate when I ask questions. 2. Have a two-sided sign for the ice cream machine: * **Side A:** Shows the machine is making ice cream. This prevents customer frustration from waiting in line only to be told it's not ready or needs more time. * **Side B:** Indicates when you're out of ice cream. 3. Address the equipment issues. The ice cream machine at Canberra is always down. I'm unsure if it's truly broken or if the staff doesn't know how to operate it.

Tried the fried rice with pork chops. The fried rice is quite similar to Din Tai Fung's egg fried rice. The pork chops weren't the same, but were quite tender. However, I had to wait 15 minutes for my fried rice during dinner.

Hi, my fried rice tasted spoiled. The prawns were mushy, and the rice had a fishy taste. It was really bad, and I've never had such bad fried rice from this chain before. Something is definitely wrong.

So far, this is one of the best and most wallet-friendly Egg Fried Rice options around. The plain, Tom Yum, or Mala flavors are also good. My suggestion is to stick to the Pork Chop; skip the chicken chop, crab meat, and ebiko. Luncheon meat is definitely a no-no. You can add a sunny-side-up egg and a drink. Service could definitely be improved. I recently used a complimentary sunny-side-up add-on, but it wasn't served, even though it wasn't very crowded. They have a numbering call system, but the staff prefers to shout the numbers out, which is odd.

"The pork cutlet fried rice was nice! They should change their plates to bigger ones, though, because it’s difficult to cut the pork cutlet without spilling the rice. We added a sunny-side-up egg, which came in a set with a drink."

"The fried rice is fluffy but not great in taste, lacking wok hei. The chicken chop is better than the pork chop. It's expensive. The small plates make it extremely difficult to eat. The staff is unhelpful."

The food is delicious, but it can be very crowded during lunchtime. It's worth the money, but I hope they don't increase the price.

A small outlet here. But the Mala Fried Rice with luncheon meat isn't bad, and it's a bit more expensive here.

Fried rice is done right, with wok hei, and the seasoning is spot on. The pork cutlet is excellent; one could cut it with a spoon. The price range is good. I would rather order here than go to a coffee shop stall.

"Way too oily. I witnessed the cutlet not being fully cooked when cut, so it was thrown back into the deep fryer. Then, it was taken out again without draining the oil and placed on the fried rice. They should at least maintain some standards, especially since they just opened at Canberra Plaza."