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Rating Summary

1.4

27 reviews

5
70%
4
78%
3
85%
2
93%
1
100%

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Reviews for NTUC FairPrice

Chai Hong

Chai Hong

1

The meat and vegetables I bought were not fresh, even though they were purchased at the usual price.

Hamidah Hassan

Hamidah Hassan

1

I was quite shocked to see the condition of this wrap during my visit on May 11th. It was extremely moldy. The best-before date was clearly stated as July 3rd. Could the department staff or branch manager please look into this seriously? Thank you.

Shania Tan

Shania Tan

4

"I'm very satisfied with your cashier, Indrani. She's helpful and friendly. She approached me spontaneously when I was trying to use the "Scan & Go" machine. Thank you!"

Dragon Tan 123

Dragon Tan 123

2

The watermelon wasn't fresh. I bought it on the way home, and when I tried to eat it, I noticed it had already turned sour, so I had to discard the whole piece.

SD

SD

1

I have been served by Jessica Yip a few times before and found her to be curt and unfriendly. She always had a long, expressionless face. There were no smiles, and she didn't say "please" or "thank you" when completing the payment transaction. Her attitude was terrible. Seriously, NTUC should send her for retraining or place her in a non-frontline position instead of letting her ruin customers’ buying experiences and moods at the Canberra outlet.

Zahra Binte Ahmad

Zahra Binte Ahmad

1

I encountered a staff member named Indrani on Sunday, December 8, 2024, at 7:30 PM. She was very unfriendly and appeared displeased when we approached the self-checkout counter for payment. The machine stopped midway, requiring assistance. When I approached her, she came reluctantly to tap the screen to proceed. I asked if I should weigh the apples, but she didn't reply or acknowledge me, simply walking away and returning with the price sticker, which she handed to me with a sour expression. We don't want this kind of attitude. This was my first time encountering such a rude NTUC staff member!

Karen Koh

Karen Koh

1

The staff at the self-checkout counter is unfriendly, unhelpful, and unreasonable. They refused to assist me and wouldn't let me go to a cashier. They need to understand that not every customer is familiar with how the self-checkout system works.