Rating Summary

3.1

27 reviews

85%

93%

100%

93%

85%

Write a Review

Share your experience at SIMBA.sg - Canberra MRT with other customers.

Write a review

Reviews for SIMBA.sg - Canberra MRT

Aki Rahman

May 18, 2025

The network was horrible, and the lady who served me acted like she didn't want to. I don't know where she learned her customer service skills. I wonder if she has any customer service experience.

Eddie

May 18, 2025

I had some issues changing my plans online. I sent several emails, but they were unsuccessful. Eventually, I went to the Canberra outlet to resolve the issue. Mr. Jonn contacted his back-office staff. It took some time, but they eventually solved the problem. Thanks, Jonn. I appreciate your efforts. All the best.

Chris Tan

May 18, 2025

I needed to transfer my eSIM from my iPad to my mobile phone, but I was asked to pay $5 for the QR code. Other providers offer this for free.

Henry

May 18, 2025

"I appreciate the staff that makes dealing with SIMBA easy and fast, without compromising professionalism. Thank you for helping me port my number."

Soon Hock Ong

May 18, 2025

Ben and Keith are super friendly and funny. They explained everything very clearly and have a good attitude. Thank you!

Yee Chen

May 18, 2025

"Useless staff. They couldn't tell the difference between prepaid and postpaid plans. The service expires after 30 days, and I wasn't informed of this! It was a super inconvenience to travel all the way to Orchard! And the line quality is no good!"

Toh Mei Lin

May 18, 2025

Very good. I got M1 Maxx here last time, as they recommended it instead of Simba because the coverage is better. I saw another person getting M1 Maxx here a while back too, though I think there are other telcos available, but I didn't ask. I asked them why they were using Simba and if they could use another telco. They said they could open the bill under another company or something. I didn't really understand, but it's good.