"Rude cashier. I've visited this 7-Eleven a few times before, but I recently encountered a very rude cashier. When I was filling a Slurpee cup, the lid exploded (likely due to the gas) and a little bit of Slurpee landed on my shirt. I was going to ask the staff for some tissues to clean up the mess when the cashier raised her voice and said, "What am I going to do about it?" The situation could have been handled much better."
The Indian lady, who appeared to be in her late 50s, was very rude. I hope management will address this. While in the queue, I asked if I could pay with paywave, and she ignored me. I waited until she finished assisting another customer, but she continued to ignore me. I asked again, and she replied in a loud voice, "Can't you wait? You are disturbing me." She could have simply replied with a yes or no; that's all that was needed. It was ridiculous.
Poor staff and management. When I buy things there at night, I am not provided with a receipt. Furthermore, employees chit-chat too casually and loudly with each other within the 7-Eleven store, disregarding whether they are serving someone at the cashier. I brought an item priced at $1.80 to the cashier, but the cashier asked for $2.20, even after I mentioned it was labeled $1.80. He gave me excuses like the price I saw ($1.80) was for a set purchase alongside a meal, or some sort of nonsense, which I didn't bother arguing about for 40 cents. Overall, I do not recommend patronizing this store. I'd rather walk a bit further to the nearby 24-hour Sheng Siong supermarket. I gave it enough chances and won't patronize it again.
The BreadTalk outlet is the usual one, found almost everywhere. I recently bought some scones, and while the raisin ones were good, I recommend avoiding the cheese scones, as they were very dry and inedible.
The service, however, was excellent.
Just bought some bread from BreadTalk in Canberra Plaza. The staff informed me that I needed to pay 10 cents for a plastic bag. Honestly, when I buy bread, I definitely need a bag; otherwise, how can I carry it? It seems that when the "recycle and reduce plastic bag use" campaign started, the companies simply took the opportunity to reduce their costs and increase profits. 😒🙄
"I went there on May 11th around 6:15 PM and was served by two young ladies. They were really friendly, polite, and enthusiastic. I appreciate the good service they provided. Keep up the good work."