"$16 for four passport photos is an exorbitant price, and the service was rude."
林育贤
1
The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called to ask if I could retake the photo, the staff said they couldn't retake it unless the photo was rejected by the government and they received a letter as proof. Very poor experience. I will not recommend them.
Jian Hong Tan
1
Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible, and the lighting setup is a joke. It was a total waste of $16. Seriously, just don’t.
M. Muthu
1
Printed one black and white page from a PDF file and photocopied one sheet, both sides. I was charged $2.
Betty Tan
4
Unpleasant experience at Northpoint...
Reasons: I bought a photo frame for $18 plus, but it was dirty and the metal hook was rusty. The lady in charge wasn't friendly and told me to clean it myself.
When I got home, I cleaned it and discovered the hook was still rusty.
I made a trip back to Canberra to explain the situation to Ms. Belle at Northpoint. She exchanged the photo frame without issue. Many thanks to her for helping.
Katherine Tan
1
It's too bad I only remembered to read reviews after visiting this place. The passport photo-taking and editing "skills" are almost non-existent. They charged $21, too. 😒🙄 The editing was unnatural, and staff claimed they didn't have the original photo, even though the photo was taken just the day before. Okay, what can I say? Again, avoid this place at all costs unless you can live with a terribly edited photo, or have spare cash to retake the photos elsewhere. Don't bother.
You Liang Huang
1
"Very bad experience. I printed 24 matte R4 photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must have been wrong. Expensive, lousy photo quality, and bad service. ☹️"
Xin Yi Tan
1
"If only I could give it zero stars, I would. The staff didn’t bother to adjust the lighting in the photo before printing (we printed an 8R family shot), like other shops do. The picture is so dark and horrible. Please avoid this shop at all costs, no matter how desperate you are!"
You Liang Huang
1
"Very bad experience. I printed 24 R4 matte photos, and they all turned out overexposed. The staff simply said they print what was sent. If only a few of the photos were overexposed, I would have accepted it. But when all 24 were overexposed, something must be wrong. Expensive, lousy photo quality, and bad service. ☹️"
Kaitlyn Lim
1
"Too bad I only remembered to read reviews after going there. The passport photo taking and editing 'skills' are almost non-existent. And they charged $21, too 😒🙄 The editing was unnatural, and staff claimed they didn’t have the original photo, even though the photo was taken the day before. Okay, what can I say? Repeat: avoid at all costs unless you can live with a terribly edited photo, or have spare cash to retake it somewhere else. Don't bother."