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Rating Summary

1.3

27 reviews

5
70%
4
78%
3
85%
2
93%
1
100%

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Reviews for Unusual Express

Betty Tan

Betty Tan

4

Unpleasant experience at Northpoint... Reasons: I bought a photo frame for $18, but it was dirty, and the metal hook was rusty. The lady in charge was not friendly and told me to clean it myself. When I reached home, I cleaned it and discovered the hook was still rusty. I then made a trip to Canberra to discuss the issue with Ms. Belle at Northpoint. She ultimately exchanged the photo frame without any issue. Many thanks to her for helping.

M. Muthu

M. Muthu

1

Printed one black and white page from a PDF file and photocopied one sheet, both sides. They charged me $2.

Jian Hong Tan

Jian Hong Tan

1

Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible, and the lighting setup is a joke. It was a total waste of $16. Seriously, just don’t.

林宇翔

林宇翔

1

The staff was nice when taking the photo, but when they showed it, it was on the small camera screen, and I couldn't see the details of my eyes. When I called to ask if I could retake the photo, the staff said they couldn't retake it unless the photo was rejected by the government and I had a letter to prove it. It was a very poor experience. I will not recommend them to anyone.

Lim Hanwei

Lim Hanwei

1

"$16 for four passport photos is an exorbitant price, and the service was very rude."

Ng Si Hui

Ng Si Hui

1

The staff was very rude and unfriendly. They mumbled so much that I couldn't hear what they were saying. When I asked them to repeat themselves, they gave me a rude look. The picture-taking skills were awful; the pictures were ugly and dark. They insisted it would take 30 minutes to collect them, even though the pictures didn't need that much editing, given how bad they were. I will not be returning.

Sin Yee Tan

Sin Yee Tan

1

If only I could give it zero stars, I would. The staff didn't even bother to adjust the lighting in the photo before printing (we printed an 8R family shot) like other shops do. The picture is so dark and horrible. Please avoid this shop, no matter how desperate you are!