Xpress Massage @ Canberra Plaza

I always drop by and get the Combo package whenever I need help to ease my tense muscles. On my recent visit, I was attended by "Mel," a tomboy. She had absolutely no skills. All she did was "press, press, and squeeze, squeeze." It wasn't effective at all. My $50 just flew away, and I experienced additional pain. Honestly, massage outlets should review their masseuses carefully.

"I'm a professional rehab therapist, and I prioritize getting monthly massages. On July 16th, I went to this establishment and was assigned a masseuse. The session started, but it didn't feel like it had. For nearly 30 minutes, he applied almost no pressure, making it feel like he was merely prepping. When I finally asked him to adjust the pressure, he immediately started using his elbow with extreme pressure on inappropriate areas, like my spine and the middle of my neck. It was clear he had no idea what he was doing! Now, I'm dealing with a swollen shoulder, a spine injury, and bone contusions along my entire spine. This affects not only my health and lifestyle but also my ability to do my job. The service and professionalism were utterly unacceptable. This was the worst experience I've ever had. P.S. Make sure to ask for their certification before getting a massage. This could save you hundreds in medical bills. He clearly didn't know what he was doing."

I would love to give a 5-star rating for their massages; their skill is good. However, it's very strange that I was charged to use the bed for a back and shoulder massage. I've never been charged for this at any other massage shops. I was charged $5 to use the bed for a 1-hour back and shoulder massage. What a strange charge! The bed is also not comfortable. The opening for your face is so small that only your nose and mouth fit. Your upper face, especially your eyes, is pressed against the not-so-comfortable cushion. Overall, I might still go, but I won't use their massage bed. I saw their staff eating, using the bed as a table and placing their food directly on it.

"Went for their 60-minute combo massage. The neck and shoulder massage was fine. However, I can't say the same for the remaining 30 minutes of foot reflexology. The therapist had long fingernails, and while working on my calves, I repeatedly felt the nails scratching my skin. The reflexology also didn't cover enough of both of my foot soles. 👎"

I went there for both a leg massage and a body massage. The leg massage was acceptable, but the body massage wasn't good. Perhaps they should clarify that the body massage only includes the back and the back of the legs. They didn't even cover the back of the neck or shoulders. Furthermore, $50 for just the back isn't acceptable. The pressure was light; therefore, if you prefer deep tissue massage, don't go there. It wasn't an enjoyable session, so be cautious if you visit. Don't let them hard sell you.