Shop Reviews

This relatively new outlet has a great selection of baked goods and other products that you might not find in their other locations. Their items with cream cheese are my favorite. Recently, however, I've been seeing some flies hovering around and landing on the food that isn't in plastic packaging. I hope management will look into this and get rid of the flies.

I love the Ondeh Ondeh cake slice. The slight bitterness of the brown center complements the saltiness of the coconut flakes and the sweetness of the green pandan rim seamlessly. I will be back for more.

"If you don't buy a high-end birthday cake, Swee Heng only gives you one free candle and charges 30 cents per additional candle. I bought this cake with other cheesecakes (the overall price wasn't cheap) and didn't receive any free additional candles. I will think twice about visiting Swee Heng again."

Bought 2 chocolate donuts at 11 AM. Tried to eat them at 4 PM, but they already tasted rancid. Gross. They had a stale, oily taste. It was probably from the day before. No quality control.

"How is it acceptable for your female cashier, whose primary responsibility is to take customer orders, to wear an earpiece while working? (I ordered “Set F,” but she gave me “Set A.”)"

"I'm usually a fan of Ya Kun, but this outlet disappoints me so much. The cashier, a young Malaysian lady with brown hair, was incredibly rude. I was standing in front of her, and she was using her phone despite seeing me. After I told her my order, she didn't acknowledge it and proceeded to payment. She didn't ask about the payment method either and seemed to assume it was paywave. There was no "thank you," or any other words from her. Did Ya Kun hire someone who's mute?"

I've been to this outlet many times because I live nearby. There's an auntie who makes coffee there, and from day one, she's been staring at me like she's unhappy. What's worse, she makes the worst coffee. Ya Kun coffee is expensive, but at least it should have a standard. The moment I see the auntie making coffee, I won't buy it again!

The staff didn't ask how many were in my party and split my table. They weren't polite or respectful, and there were plenty of empty tables! The coffee was diluted, and the sandwich was terrible; the toast was like a biscuit 🍪. I remember the prawn noodles were on the Ya Kun menu last time, but they're not there anymore.

Absolutely disappointing. Despite the rising price, we still enjoy our toast and coffee from time to time. We went today and it was already closed at 9:18 PM, even though Google Maps indicated a 9:30 PM closing time. The shutters were already down.

"Poor customer service. The eggs were cold, and the coffee was cold as well. The staff didn't seem interested in working, but rather were more interested in using their phones. They had a bad attitude towards customers and made faces, which I thought were unprofessional. This is just one of many outlets in Singapore, but it's one of the worst."