Shop Reviews

I always visit this drop-off point for seller drop-offs. The staff, especially the friendly and helpful lady (I believe her name is Siva), are great. I have no complaints so far. Their break times are also scheduled during non-peak hours, and the location is convenient.

Premium SG used to be my go-to drop-off point for my Shopee/Ninja orders when the larger Chinese man was working there. After the staff switched to the Indian lady, the service level dropped. She lacked professionalism and asked me to scan my own parcels (I have at least 50 parcels per drop-off), even though they are paid per order scanned. If I asked her to scan my parcels, she would do so unwillingly, throwing the parcels and overall showing poor customer service. Nowadays, I drop off my parcels at the shop next door, SIMBA; they are more friendly and will happily scan your parcels for you.

We've been dropping parcels as a seller at this location for many years, since it first opened. As a seller, time is money, and accountability is very important. We've worked well with the staff, especially Siva, even though she's only been working there for about a year. She is efficient and knowledgeable when approached for advice. We look forward to working with her and the location for years to come!

"Ms. Siva, a staff member, provides excellent service. She thinks outside the box to assist with requests. Well done."

The opening hours are listed as 10:15 am on Saturdays, but the shop wasn't open. They sometimes open well after the stated hours. Don't bother collecting parcels from this unreliable shop. "Lun, are you not aware it's supposed to open at 10:15 am on weekends?"

"Thanks to the friendly staff – excuse me, but it was a young Indian lady – I was able to find what I wanted quickly. The price was good, too!"

Excellent service by their staff! Siva is very friendly and knowledgeable about their products. Quite a few times when I've visited the shop, I've heard Siva guiding elderly customers about the phone plans they offer. If anyone wants to get phone accessories or a SIM card, this is the right place to go!

Firstly, the employee working there, whose name is Zhide, deserves praise for his kind actions. My grandma, who didn't know how to buy a SIM card, went there to get one. He not only patiently helped her but also explained all the useful information, such as how many GBs she needed, and even helped her set up the SIM card. Thank you on behalf of my grandma.

Ordered the basic tonkatsu ramen and miso ramen. I preferred the miso ramen because it's more flavorful, but it can get a bit rich and salty as you eat it. I loved the spring onions! My family preferred the tonkatsu ramen.

I ordered their Tonkotsu ramen, but the broth didn't taste like real pork bone broth. The noodles were of poor quality. The chashu was thin, and I also didn't like the number of sesame seeds in the ramen. I don't think I'll be back.