Shop Reviews

Excellent service – swift preparation, and the staff were very friendly and helpful with food recommendations. 👍🏻

Friendly service, and they are prompt with getting your orders ready as soon as possible. Located at Level B1 in Canberra Plaza. Carpark (HDB rate) and washrooms are available on site.

The staff is very friendly, and their customer service is outstanding. The food is also good.

"Staff Annie & Rachel are very professional, and you can feel their warmth and patience when interacting with them. They make you feel very welcome and brighten my day. Thumbs up for the excellent job! 👍"

The queuing system was horrible. Initially, I saw I was third in the queue and closely monitored my number. To my surprise, my queue number kept getting pushed back. I approached a staff member and asked why. She explained that patients in front had missed their place in line and returned, so they were slotted in ahead of me. This shows a total lack of respect for patients' time, especially those who are watching the queue closely to avoid missing their turn.

"Got my mum’s LPA and AMD done here. The queue system is fantastic. The number of people in the queue is displayed on a TV screen, so you know exactly how many patients are ahead of you. You'll get an SMS alert when it's almost your turn, allowing you to grab some food at the nearby food court while waiting. Dr. Chong was extremely patient and detailed in explaining both the LPA and AMD to my mum, ensuring she understood the legal implications before signing. The service staff at reception were also very friendly. Highly recommended."

Patient doctor and nurse went the extra mile by explaining to me how to live a healthy lifestyle. Health is wealth.

"One of the best clinics! The staff is super friendly and treats you like family, offering reminders and well wishes. The doctor is super cool, friendly, and efficient, explaining things in a very simple way, unlike some who use overly technical language that's hard to understand."

First time at the clinic (decided to give it a try) as there was a long queue at my usual clinic. The receptionist was not welcoming and didn't even make eye contact when asking for my NRIC. Already feeling unwell, I found this lack of service attitude disappointing. There was no empathy at all. I decided to leave the clinic without registering and went back to queue at my usual clinic. I suggest visiting VivaMedical at Level 2. Now I understand why one clinic is empty and the other has a long queue.

Thank you for going above and beyond for your patient, Doctor Chong Jia An. My mum and I are truly appreciative of your assistance and generosity in taking precious time to go through her LPA with great clarity. Obviously, the effort with the elderly is comparatively doubled, but he was very patient and made sure she understood the terms and conditions. He explained things in ways that were easily relatable for an older person. I would certainly recommend MyDoctor@Canberra clinic for LPA services. I’ve learned a few important things myself as he explained. The genuineness he showed for his patient is a huge plus. Great job, Doc!