Shop Reviews

I have been served by Jessica Yip a few times before and found her to be curt and unfriendly. She always had a long, expressionless face. There were no smiles, and she didn't say "please" or "thank you" when completing the payment transaction. Her attitude was terrible. Seriously, NTUC should send her for retraining or place her in a non-frontline position instead of letting her ruin customers’ buying experiences and moods at the Canberra outlet.

I encountered a staff member named Indrani on Sunday, December 8, 2024, at 7:30 PM. She was very unfriendly and appeared displeased when we approached the self-checkout counter for payment. The machine stopped midway, requiring assistance. When I approached her, she came reluctantly to tap the screen to proceed. I asked if I should weigh the apples, but she didn't reply or acknowledge me, simply walking away and returning with the price sticker, which she handed to me with a sour expression. We don't want this kind of attitude. This was my first time encountering such a rude NTUC staff member!

They closed Shell outlets today without any prior warning. I bought a Shopee voucher today, and they don't allow refunds. It's barbaric. They expect people who live in Sengkang to go to town to redeem it. Another joke. They do nothing to chase Shopee for updates. They seem to want to wait until the voucher expires so they can cheat customers out of their money. Your company's attitude really shows.

Surprisingly, its floor area is quite spacious and has a row of "unique" seating for "drinking" in. Otherwise, I think the tea is quite normal, the same as many other bubble tea places. Given the only two choices in this area – Koi at the MRT side and this one at the mall – there aren't many other options. Prices are a bit high and seem to have increased again, as the website shows different (lower) prices. Maybe they forgot to update the website, or they simply increased them.

Tried their new pancakes! They're super cute and adorable, and made to order in sets of two. The taro filling was minimal, and I couldn't taste much of a difference. Get the original instead. They're really, really sweet though, so it's best to have them with a strong tea!

**Red Bean Black Tea Latte ($5.90)** In short, this drink is exactly as its name suggests. There was a large and generous amount of red bean with strong black tea and a hint of milk. Red bean and azuki lovers would absolutely love this. However, we felt that the components were very separate and individual. **Signature Egg Pancake Set (2 pieces for $2.60) and Taro Egg Pancake Set (2 pieces for $3)** Slightly crispy on the outside and delightfully fluffy and soft, the Yi Fang Pancakes come in the shape of mini bubble teas. The batter was very fragrant and had a strong egg flavor. The taro filling was generous and had a prominent taro flavor. This would be lovely as an afternoon tea snack, paired with Yi Fang’s teas. Follow us on IG @toofoodtomiss for more foodie content!

"I love their pink guava tea drink! They make the flavor using real fruit puree, and it's very tasty! Even the plum juice is 100% made from real plums. This is why they cannot alter the sweetness to customer preference. I appreciate their fruit tea."

I like their cute bubble tea egg pancake. It comes in original and taro-flavored egg pancakes, and is only available at the Canberra outlet. The pancake is soft and fluffy. The taro filling isn't too sweet. I hope they come out with new flavors, like cheese and chocolate 😋. I also tried their monthly drink (June edition), the Yakult Kiwi Green Tea, which was refreshing and nice.

Friendly staff, especially the person taking the order. The milk tea is nice, and the pearls/bubbles are chewy. If you like strong tea, you can order their double tea latte.

The drinks weren't good. I was expectant and looking forward to them, however, the passion fruit green tea didn't taste like tea, nor did the tea latte, which was supposed to be strong and have double the flavor.