"Perhaps this wasn't owner-cooked. The Kimchi Soup with rice was served with tang hoon that was hard and uncooked. When we returned the soup to the stall, they recooked it for us, but it was still not ideal. The person at the counter didn't seem surprised by our return, though, so maybe it's a common occurrence?
I didn't realize that some hawker/food court stalls, like this one, have continued to drop in standards. Where are those passionate hawkers of the past?""
The service was very bad! When I ordered food, the woman behind the counter didn't come to the cashier, and she made a mistake but was still angry at me. The service was bad; the food wasn't nice either, and the rice was sticky.
The staff there are quite rude, and the way they arrange their parcels is messy and untidy. They don't even have a separate queue for parcel collection, which results in a very long queue.
The staff at work have a bad attitude. There are no procedures for handling things. If you want to pick up a package, you must leave it there. It's a waste of time. Basic courtesy isn't respected!
They seem to have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also don't manage the separation effectively, so there's an extra queue for collections, which is slow because of all the people asking questions. Meanwhile, I can literally see my parcel (and have waited 30 minutes for it). Very poor management, and this has been going on for a long time without much improvement.
"I would not recommend collecting Shopee parcels here. Just spend the extra money for home delivery. The staff here seem unhelpful. I know it's not their main business, but I don't think they should be collecting commission from Shopee if they're unwilling to assist."
"A warning to all: Do not choose this as a service point for Shopee collection. The queue is very long, and you must wait a long time. This long queue makes it nonsensical to choose this location. Unless they have a separate counter for delivery collection, I won't consider using this location again."
"There's no separate counter for parcel collection. Staff are very chatty, but this can cause delays. I waited nearly an hour for one parcel collection. 😤"
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