Shop Reviews

Well, I've been to this outlet many times because I live nearby. There's an auntie who makes coffee there, and from day one, she keeps staring at me like she's not happy. What's worse, she makes the worst coffee. Ya Kun coffee is expensive, but at least it should have a standard. The moment I see the auntie making coffee, I will never buy it again!

Absolutely disappointing. Despite the rising price, we still enjoy our toast and coffee from time to time. We went today and it was already closed at 9:18 PM, even though Google Maps indicated a 9:30 PM closing time. The shutters were already down.

Poor customer service. The eggs were cold, and the coffee was also cold. The staff didn't seem interested in working, more interested in using their phones. They had a bad attitude towards customers and made faces that I thought were unprofessional. This is just one of many outlets in Singapore, but it's one of the worst.

There's a younger lady from Malaysia who works as a cashier. She has a serious attitude problem. She makes a very unpleasant face just for doing her simple job. And when I complained about the taste and quality of the coffee, which was indeed lacking, she looked as if she wanted to fight and didn't acknowledge that a customer was even talking to her. This is consistent with other reviews about her.

I approached one of the staff to kindly ask them to clean a dirty table. She pointed somewhere above her head and said it wasn't her job. The other three staff members turned to look at me, then turned back and continued with their tasks. I then asked the cashier if I needed to ask every staff member who could clear the table, but she ignored my question as well. I suggest placing a feedback QR code so customers can share their experiences more easily.

The worst teh peng I have ever drunk. It's literally diluted with no tea smell. The staff were chatting with a non-customer about some jewelry and let those in the queue wait. The tables were also dirty. There were three people working, or should I say, just chatting away.

"Thanks to the friendly staff (pardon me, but it was a young Indian lady), I was able to find what I wanted quickly. The price was good too!"

"Firstly, the guy working there, named Zhide, I really want to praise him for his kind actions. My grandma didn’t know how to buy a SIM card and went there trying to get one. He not only helped her patiently and tried to tell her all the useful information related to how many GBs, etc., but even helped her set up the SIM. Thank you on behalf of my grandma."

I always visit this drop-off point for seller drop-offs. The staff, a friendly and helpful lady (I believe her name is Siva), is great. So far, I've had no issues. Their break times are also scheduled during non-peak hours, and the location is convenient.

We've been dropping parcels as a seller at this place for many years, since it first opened. As a seller, time is money, and accountability is very important. We've been working well with the staff, especially Siva, even though she's only been working here for about a year. She is efficient and knowledgeable when approached for advice. We look forward to working with her and the place for years to come!