Shop Reviews

The watermelon wasn't fresh. I bought it on the way home, and when I tried to eat it, I noticed it had already turned sour. I had to discard the whole piece.

I have been served by Jessica Yip a few times and found her to be curt and unfriendly. She always seemed unhappy. There were no smiles, please, or thank you from her when completing payment transactions. Her attitude was terrible. Seriously, NTUC should send her for retraining or place her in a non-frontline position instead of letting her ruin customers’ buying experiences and moods at the Canberra outlet.

The staff at the self-checkout counter is unfriendly, unhelpful, and unreasonable! They refused to assist me and wouldn't let me go to a cashier. They need to understand that not every customer is familiar with how that self-checkout counter/system works.

I tried their new pancakes! They're super cute and adorable and made to order. They're sold in sets of two. The taro filling was very little, and I couldn't taste much of a difference. I recommend getting the original instead. They are really, really sweet, though, so it's best to have them with a strong tea!

Friendly staff, especially the person taking the order. The milk tea is nice, and the pearl/bubble is chewy. If you like strong tea, you can order their double tea latte :)

I like their cute bubble tea egg pancakes; they come in original and taro flavors. They are only available at the Canberra outlet. The pancakes are soft and fluffy. The taro filling isn't too sweet. I hope they come out with new flavors like cheese and chocolate 😋. I also tried their monthly drink (June edition), the Yakult Kiwi Green Tea, which was refreshing and nice.

Closed Shell outlets today without any warning beforehand. I bought a Shopee voucher today, and they don't allow refunds. It's barbaric. Expect people who stay in Sengkang to go to town to redeem. Another joke. They do nothing to chase Shopee for updates. They want to purposely wait until the voucher expires so they can cheat customers' money. Your company's attitude really shows.

"I love their pink guava tea drink! They make the flavor using real fruit puree, and it's very tasty! Even the plum juice is 100% made from real plum. This is why they cannot alter the sweetness to customer preference. I appreciate their fruit tea."

**Red Bean Black Tea Latte ($5.90)** In short, this drink is as its name suggests. There was a large and generous amount of red bean with strong black tea, along with a hint of milk. Red bean and azuki lovers would absolutely love this. However, we did feel like these components were very separated and individual. **Signature Egg Pancake Set (2 pieces for $2.60) and Taro Egg Pancake Set (2 pieces for $3)** Slightly crispy on the outside, these Yi Fang Pancakes are delightfully fluffy and soft and come in the shape of mini bubble teas. The batter was very fragrant and had a strong egg flavor. The taro filling was generous and had a prominent taro flavor. This would be lovely as an afternoon tea snack, especially paired with Yi Fang’s teas. Follow us on IG @toofoodtomiss for more foodie content!

So many things were out of stock (see photo). I attempted to claim a Shopee voucher for winter melon but was told to return after March 25th or switch to a lower-value item. Since it's too inconvenient for me to return, I decided to take the lower-value item. I won't be buying another voucher from this chain again.