Unpleasant experience at Northpoint...
Reasons: I bought a photo frame for $18 plus, but it was dirty and the metal hook was rusty. The lady in charge wasn't friendly and told me to clean it myself.
When I got home, I cleaned it and discovered the hook was still rusty.
I made a trip back to Canberra to explain the situation to Ms. Belle at Northpoint. She exchanged the photo frame without issue. Many thanks to her for helping.
Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible, and the lighting setup is a joke. It was a total waste of $16. Seriously, just don’t.
The service is very bad! When I ordered food, the server didn't come to the cashier and made a mistake but was still angry with me. The service was bad, and the food wasn't nice; the rice was sticky.
"Perhaps this wasn't owner-cooked. The Kimchi Soup with rice was served with Tang Hoon that was hard and uncooked. When we returned the soup to the stall, they recooked it for us, but it still wasn't ideal. The person at the counter didn't seem surprised by our return, though, so maybe it's a common occurrence?
I didn't realize some hawker/food court stalls, like this one, have continued to drop in standards. Where are the passionate hawkers of the past?"
"A warning to all: Do not choose this as a Shopee collection point. The queue is very long, and you have to wait a long time. This long queue makes it nonsensical to choose this location. Unless they have a separate counter for delivery collection, I won't consider using this location again."
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