Shop Reviews

The staff didn't ask how many were in my party and split my table. They weren't polite or respectful, and there were plenty of empty tables! The coffee was diluted, and the sandwich was terrible; the toast was like a biscuit 🍪. I remember the prawn noodles were on the Ya Kun menu last time, but they're not there anymore.

The worst teh peng I have ever drunk. It's literally diluted with no tea smell. The staff were chatting with someone (not a customer) about jewelry and let those in the queue wait. The tables were also dirty. There were three people working, or rather, just chatting away.

I approached a staff member to politely ask them to clean a dirty table. She pointed somewhere above her head and said it wasn't her job. The other three staff members turned to look at me, then turned back and continued with their tasks. I then asked the cashier if I needed to ask every staff member who could clear the table, but she ignored my question as well. I suggest placing a feedback QR code so customers can share their experiences more easily.

There's a younger lady from Malaysia who works as a cashier, and she has a serious attitude problem. She makes an unpleasant face just for doing her simple job. When I complained about the taste and quality of the coffee, which was indeed lacking, she looked as if she wanted to fight and didn't acknowledge that a customer was even talking to her. This behavior is consistent with other reviews about her.

"I'm usually a fan of Ya Kun, but this outlet disappoints me so much. The cashier, a young Malaysian lady with brown hair, was incredibly rude. I was standing in front of her, and she was using her phone despite seeing me. After I told her my order, she didn't acknowledge it and proceeded to payment. She didn't ask about the payment method either and seemed to assume it was paywave. There was no "thank you," or any other words from her. Did Ya Kun hire someone who's mute?"

We've been dropping parcels as a seller at this place for many years, since it first opened. As a seller, time is money, and accountability is very important. We've worked well with the staff, especially Siva, even though she's only been working here for about a year. She is efficient and knowledgeable when approached for advice. We look forward to working with her and the place for years to come!

I always visit this drop-off point for seller drop-offs. The staff, a friendly and helpful lady (I believe her name is Siva), is great. So far, I've had no issues. Their break times are also scheduled during non-peak hours, and the location is convenient.

"Firstly, I want to praise the employee, Zhide, for his kind actions. My grandma didn't know how to buy a SIM card and went there seeking help. He not only patiently helped her and explained the useful information about data plans, etc., but also set up the SIM card for her. Thank you on behalf of my grandma."

"Thanks to the friendly staff, (pardon me, it was a young Indian lady), I was able to find what I wanted quickly. The price was good too!"

"Ms. Siva, a member of the staff, provides excellent service. She thinks outside the box to assist with requests. Well done."