See what customers are saying about our shops at Punggol Coast
3.3 out of 5
1982 reviews
Poh Seng Huat
Poor management and poor service. This outlet hasn't been selling margarine for the past month, allegedly because it's a small outlet. However, white bread and kaya are always available. I suspect that margarine is a controlled item.
Ng Tean
The cashier should be more attentive. The sign indicating where to queue should be clearer for customers. I still had to remind her that another customer cut the queue!
Yong Leong Chua
I love the Ondeh Ondeh cake slice. The slight bitterness of the brown center complements the saltiness of the coconut flakes and the sweetness of the green pandan rim seamlessly. I will be back for more.
Muthu Rajan
The cakes and bread are very sweet nowadays at this outlet. Please investigate why.
Wendy
"Much more expensive than other Swee Heng locations."
Si En, Alicia Tan
"I found moldy fruit on my cake."
Eugene Teng
"How is it acceptable for your female cashier, whose primary responsibility is to take customer orders, to wear an earpiece while working? (I ordered “Set F,” but she gave me “Set A.”)"
Nadia Tan
I've been to this outlet many times because I live nearby. There's an auntie who makes coffee there, and from day one, she's been staring at me like she's unhappy. What's worse, she makes the worst coffee. Ya Kun coffee is expensive, but at least it should have a standard. The moment I see the auntie making coffee, I won't buy it again!
**Ah Beng Tan**
"Poor customer service. The eggs were cold, and the coffee was cold as well. The staff didn't seem interested in working, but rather were more interested in using their phones. They had a bad attitude towards customers and made faces, which I thought were unprofessional. This is just one of many outlets in Singapore, but it's one of the worst."
Gary Tan
Absolutely disappointing. Despite the rising price, we still enjoy our toast and coffee from time to time. We went today and it was already closed at 9:18 PM, even though Google Maps indicated a 9:30 PM closing time. The shutters were already down.
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