Shop Reviews

Poor customer service. The eggs were cold, and the coffee was cold as well. The staff didn't seem interested in working; they appeared more interested in using their phones. They had a bad attitude towards customers and displayed unprofessional expressions. This is just one of many outlets in Singapore, but it's one of the worst.

The worst teh peng I have ever drunk. It was literally diluted; there was no tea smell. The staff were chatting with someone who wasn't a customer about jewelry, and they let those in the queue wait. The tables were also dirty. Three people were working, or should I say, were just chatting away.

I approached a staff member and kindly asked her to clean a dirty table. She pointed somewhere above her head and said it wasn't her job. The other three staff members turned to look at me, then turned back and continued with their tasks. I then asked the cashier if I needed to ask every staff member to find someone to clear the table, but she ignored my question. I suggest placing a feedback QR code so customers can share their experiences more easily.

There is a younger lady from Malaysia who works as a cashier, and she has a serious attitude problem. She gives an unpleasant look just for doing her simple job. When I complained about the taste and quality of the coffee, which was indeed lacking, she acted as if she wanted to fight and didn't acknowledge that a customer was even talking to her. This behavior is consistent with other reviews about her.

"I'm always a fan of Ya Kun, but this outlet disappointed me so much. The cashier, a young Malaysian lady with brown hair, was incredibly rude. I was standing in front of her, and she was just using her phone despite seeing me. After I told her my order, she didn't acknowledge it and proceeded to payment. She didn't ask about the mode of payment and assumed it was paywave. There was no "thank you" or any other words from her. Did Ya Kun hire someone who is mute?"

"How is it acceptable for your female cashier, whose primary responsibility is to take customer orders, to wear an earpiece while working? (I ordered “Set F,” but she gave me “Set A.”)"

Excellent service by their staff! Siva is very friendly and knowledgeable about their products. Quite a few times when I've been in their shop, I could hear Siva guiding the elderly about the phone plans they offer. If anyone wants to get phone accessories or a SIM card, this is the right place to go!

Ms. Siva is very friendly and helpful in assisting me with Shopee drop-offs and parcel collections. She's a patient staff member who serves me very well. Keep it up!

We've been dropping parcels as a seller at this location for many years, since it first opened. As a seller, time is money, and accountability is very important. We've worked well with the staff, including Siva, even though she has only worked here for about a year. She is efficient and knowledgeable when approached for advice. We look forward to working with her and this location for years to come!

I always visit this drop-off point for seller drop-offs. The staff is friendly and helpful; I believe the lady's name is Siva. So far, I have no complaints. Their break times are also during non-peak hours, and the location is convenient.