Shop Reviews

Ben and Keith are super friendly and funny. They explained everything very clearly and had a good attitude. Thank you!

I appreciate the staff that makes dealing with SIMBA easy and fast, without compromising professionalism. Thank you for helping me with porting my number.

I had some issues changing my plans online. I wrote several emails, but to no avail. Eventually, I went to the Canberra outlet to resolve this. Mr. Jonn contacted his back office staff. It took some time, but they eventually solved the problem. Thanks, Jonn. I appreciate your efforts. All the best.

The network was horrible, and the lady who served me also seemed like she didn't want to be there. I don't know where she learned customer service, or if she has any customer service experience at all.

I recently decided to give SIMBA a shot since the bills for Singtel were getting insane. It has been two weeks with them, and I can honestly say that it has been the worst experience so far. I have been getting a one-bar signal (maximum two bars) whenever I am home. My house is not "ulu" or "deserted" by any means; my signal has always been full bars with other providers. I tried reaching out to them via the customer service option on their app and was redirected to sending them an email. After sending the email, an automated email was sent to me, directing me to fill in a webform to illustrate my problems again. After hours, someone from SIMBA replied and asked a series of questions, and I was told to reply to the email directly. Guess what? An automated email told me to redo the same webform again. This time they replied after a few days, asking me for details like my mobile number and email address???? Seriously? You sent me an email asking for my email address? My mobile number has been asked over and over again when filling out your webform. After being left hanging for a few days, this is not the type of update I had hoped to hear. Due to the lousy connectivity, people cannot contact me through my line sometimes, and I lost a few business and job opportunities. I signed up for the plan mainly for the add-on data roaming. The local connection is already horrendous; I cannot imagine the connection when I am overseas. Maybe I will be left to decompose somewhere. To sum up, the quality and customer support are horrible. I just ported in, but I will port out soon. Anyway, I'm being forced to give a one-star review; if there was a negative option, this would be a -10 at least. I'm not sure why this is 4.1 stars on Google. Just don’t sign up, trust me.

This A&W outlet opens slightly later than the others, so we drove over since we were craving some American fast food! Ordering and payment were easy using the self-service kiosk, and the food was prepared quickly. And most importantly, it was yummy! 😋

Ordered the beef coney dog combo, and it was disappointing. The hot dog wasn't snappy, and the topping was cold. Even the curly fries were cold when served. Only the root beer was good.

It's good to see A&W coming back to the Singapore market. It's a nostalgic fast-food restaurant from my childhood. The interior design is welcoming, with a spacious and family-friendly layout. The staff are friendly and attentive. I love their root beer.

Good food, conveniently located on level 1 opposite the MRT. I had the mozza burger, fried chicken, and cheeseburger. The mozza burger is awesome, with a great portion and lots of vegetables. The fried chicken is a little salty, but overall very tasty and yummy. The best part is that curly fries are served, along with a huge root beer float. The mug is satisfying to drink from. Service is decent. At approximately $10 per person, it’s alright. The standards are above McDonald's, and slightly below Shake Shack. I will return.

I really wanted to like this place, but there's just nothing special about it. The wait time is huge, around 40 minutes even during off-peak hours. The burgers are very dry and simple. The curly fries are okay. The only good thing was the root beer float, but I don't think it was worth the visit. There are so many burger places in Singapore; this one is avoidable.