See what customers are saying about our shops at Punggol Coast
3.3 out of 5
1982 reviews
Clement Tan
A warning to all: Do not choose this as a Shopee collection point. The queue is very long, requiring a significant wait. A queue this long doesn't make sense for this collection point. Unless they have a separate counter for delivery collection, I won't consider using this location again.
Eileen Teo
I would not recommend collecting Shopee parcels here. Just spend the extra money for home delivery, lol. The staff here cannot be bothered. I know it’s not their main business, but I don’t think they should collect commission from Shopee if they're not going to help.
Charmaine Lee
Do not collect Shopee parcels here. Honestly, I think they try to be as slow as possible so that people will just leave. In five minutes, there's a queue of 10-20 people because of how purposefully slow they are, which is frustrating. Staff will purposely slow down, pretending to do things for other people to avoid helping.
Zen Kai
It seems they have a separate queue for parcels now, but everyone else coming in for device consultations still queues. They also never manage the separation properly. There's now an extra queue for collections, but everything is slow because of all the people asking questions. I can literally see my parcel (a 30-minute wait, by the way). The management is very poor, and this has been going on for so long without much improvement.
June Lee
"The staff at work have a bad attitude, and there are no procedures for handling things. If you want to pick up a package, you must leave it there, which is a waste of time. Basic courtesy isn't respected!"
Sky Tan
Avoid doing business with this shop, especially when it comes to paying or purchasing anything. They are very dishonest.
慧仪
"There is no separate counter for parcel collection. The staff are very chatty, but they ask you to queue and wait. I waited nearly an hour for one parcel collection. 😤"
Nee Tian Leong
The cashier should be more attentive. The sign indicating where to queue should be clearer for customers. I still had to remind her that a person cut in line!
Poh Choon Seng
"Poor management and poor service. They haven't been selling margarine in this outlet for the past month, supposedly because it's a small outlet. However, white bread and kaya are always available. I suspect the margarine is a controlled item."
Ah Hock
This relatively new outlet has a great selection of baked goods and other products that you might not find in their other locations. Their items with cream cheese are my favorite. Recently, however, I've been seeing some flies hovering around and landing on the food that isn't in plastic packaging. I hope management will look into this and get rid of the flies.
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